Recently some of our loyal players have reported to us that they have received spoof emails containing links to Xtrap file downloads or fake Knight Online Websites. We would like to inform you on this issue and offer you tips on how to secure your account from 3rd parties. Please note that:
K2 Network does not use knightonlineworld.com email addresses for Customer Support purposes.
We never require you to enter account information on a page that cannot be accessed from the Knight Online website. (
www.knightonlineworld.com) Sometimes you may receive an email from us that contains links however you will NOT be required to submit any account information. Please note that the purpose of spoof email is to lead you to a website and attempt to collect your account information.
We never ask you to provide passwords, or other account information through email. Do NOT send any account information using email. We will NEVER ask you to send your account password or other account information, such as verification of purchase history.
An email you received from K2 Network or Knight Online will not include attachments. If you receive a message that appears to have been sent from K2 Network or Knight Online that includes an attachment, DO NOT open it!
When in doubt, go directly to the Knight Online website for announcements. (
www.knightonlineworld.com) Make sure you sign out when you are finished, especially if you are using a public computer.
Thank you for choosing Knight Online
The Knight Online Team
Degerli Knight Online Oyunculari,
Son zamanlarda bazi oyuncularimizin e-maillerine aldatici Xtrap dosyasi iceren linkler ve sahte Knight Online websiteleri gonderildigini ogrendik. Bu konuda sizi bilgilerdirmek ve boyle durumlarda hesabinizi hile programlarindan nasil koruyacaginiz hakkinda birkac ipucu vermek isteriz. Lutfen bunlara dikkat edin:
-K2 Network Musteri hizmetleri icin knightonlineworld.com email adresi kullanmamaktadir.
-Knight Online websitesi (
www.knightonlineworld.com) tarafindan ulasilamayan hicbir sayfada hesabinizla ilgili bilgi istememekteyiz. Bazen bizden gelen ve icinde linkler iceren emailler alabilirsiniz fakat sizin hesabinizla ilgili bir bilgi vermeniz istenmemektedir. Lutfen dikkat edinki boyle sahte emaillerin amaci sizi baska websitelerine yonlendirip, hesap bilgilerinizi toplamaktir.
- Sizden email araciligi ile asla sifre ve hesablarinizla ilgili bilgi sormamaktayiz. HICBIR SEKILDE hesabinizla ilgili sifreniz ve diger hesap bilgilerinizi, satin alma bilgilerinizi email araciligiyla gondermeyiniz.
-K2 Network veya Knight Online’dan gelen herturlu email hicbir sekilde yuklemeniz gereken birseyler icermez. Eger K2 Network veya Knight Online’dan gelen ve iceriginde yuklemeniz gereken dosyalar olan hicbir emaili ACMAYINIZ!!!
-Suphelendiginiz durumlarda, sadece Knight Online Websitesinde (
www.knightonlineworld.com) bulunan duyurulari kontrol ediniz. Ozellikle herkesin kullandigi bir bilgisayar kullaniyorsaniz. isiniz bittiginde websitesinden cikis yapmayi unutmayin.
Knight Online’I sectiginiz icin tesekkur ederiz..
-Knight Online Ekibi